Shipping policy


Shipping Costs

1. All orders placed on Patiowell.co.uk come with free standard delivery to Mainland UK.

Shipping Location
1. Due to Brexit trade rules and customs regulations, we are currently unable to send some products to Guernsey (GY), & Jersey (JE). 
2. We are unable to deliver to any postcodes within the Republic of Ireland.
3. Orders to UK mainland are not affected.

Shipping Estimates & Notification
1. Dispatch time: Products in stock will be dispatched within 1 working day (excluding weekends and public holidays).
2. Delivery time: UK Mainland delivery between 2-4 working days.
3. Total delivery time: Usually expect to receive your product within 3-5 working days of placing it.
4. Tracking numbers will automatically be emailed to customer once order is shipped.

For any other questions, please contact us via saleservice@patiowell.com

Our Warehouse

Patiowell operates multiple warehouses in UK mainland.

Our main shipping warehouse is located at: Citadel Junction Way, Bilston, WV14 7BR

The warehouses are managed by our team of experts, who possess extensive industry experience. They foster a highly productive yet pleasant working environment, ensuring that our high standards of accuracy and order picking are consistently maintained.

We pride ourselves on scalable and flexible logistics, transport and warehouse solutions. Thanks to our logistics experts, who provide a comprehensive analysis of your logistics operations, we can help you reduce shipping costs and deliver faster.

Our warehouse distribution centre will dispatch your orders quickly, efficiently and accurately.
With our excellent logistics and transport systems, efficient warehouse operations, effective quality control procedures and, above all, our highly qualified team, we will exceed your expectations.